1. How to obtain a cash loan?
Quickly complete the personal loan application in our app. Once your application is submitted,
it will undergo an evaluation to determine your cash limit. Upon approval, the loan amount will
be directly disbursed to your bank account.
2.Why my personal information is required?
It is mandatory to fill in the details of your company-provided account if you want to apply for
personal loan. We require this information as a part of our process to check and validate your
details provided. We also need this information to cross-check your transactions as recorded in
your bank statement, based on which your credit limit would be decided. There is no reason to
worry, though. These details are completely safe with us and won’t be shared with anybody.
3.What are the requirements for borrowing on the platform?
The borrower must be a Nigerian citizen aged 18 or above; Holding valid government issued
identification documents; Having a bank account.
4.What is the amount of my first loan?
We would like to inform you that the amount, term, and preferential interest rate available to
your account will depend on your credit score. Thank you, I wish you a pleasant day!
5.How can I increase my credit limit?
By repaying on time and maintaining a good credit record, we will provide you with a new credit
limit based on your comprehensive credit score.
6.Why did I fail to receive payment?
You need to check if the bank account information is accurate and ensure that it is a bank card
or account under your name that can be used normally.
7.How can I resubmit my application?
After 30 days, we invite you to reapply with an improved credit status. If you need any
assistance during the process, feel free to reach out to us. We’re here to help!
8.Why can't I receive the verification code?
If you have not received a one-time password (OTP), it may be due to weak signal or unstable
network connection. Before clicking on “Request OTP”, please ensure that your phone signal is
strong and your network connection is stable.