Privacy Policy
CONRADO LENDING LIMITED (hereinafter referred to as "we,"
"our company," or "the platform operator"), as a licensed financial lending company in Nigeria,
hereby presents thisFastFund Privacy Policy
(hereinafter referred to as "this Policy"). We
fully recognize the paramount importance of personal information protection in this era of rapid
digital and informational development. Therefore, we have formulated this Privacy Policy to
comprehensively, thoroughly, and transparently explain how we collect, use, store, protect, and
ultimately handle your personal information.
Before proceeding, it is necessary to emphasize that this
Policy applies to the FastFund financial services platform. We understand your legitimate
concerns regarding the security of personal information and solemnly commit to strictly adhering
to the Nigeria Data Protection Regulation (NDPR), the Central Bank of Nigeria's Fintech
Regulatory Framework, and other applicable laws and regulations. We will take all reasonable and
necessary technical measures and management systems to safeguard your privacy rights in all
aspects.
As a legally binding contractual document, this Privacy
Policy systematically outlines the complete process, specific purposes, legal basis, and your
statutory rights as a data subject regarding our handling of your personal information
throughout the entire life cycle of your use of the FastFund application (hereinafter referred
to as "this app," "our services," or "platform services"). We strongly recommend that you
allocate sufficient time to carefully read and fully understand all the terms of this Policy
before using this app. Your continued use of our services will be deemed as your complete
understanding, explicit consent, and unconditional acceptance of all terms of this Policy. If
you have any questions or reservations about any part of this Policy, please immediately
discontinue using our services and contact us through the methods provided in Section 11 of this
Policy.
1. Terms of Service Use
To ensure the legality and security of financial services and comply with relevant Nigerian laws
and regulations, users of this app must meet the following basic conditions:
1.1 You must be a Nigerian citizen with full legal capacity. We strictly follow the requirements
of financial regulatory authorities to ensure all users meet the legal qualifications for
service use. This requirement is not only to comply with legal provisions but also to protect
the legitimate rights and interests of minors and non-citizens.
1.2 We require all users to provide true, accurate, and complete personal information. Integrity is the foundation of financial services, and any false information will affect the quality and security of the services we provide to you. If we discover that a user intentionally provides false information or uses the services without meeting the usage conditions, we reserve the right to take all necessary legal measures to maintain the security of the platform and the legitimate rights and interests of other users.
1.2 We require all users to provide true, accurate, and complete personal information. Integrity is the foundation of financial services, and any false information will affect the quality and security of the services we provide to you. If we discover that a user intentionally provides false information or uses the services without meeting the usage conditions, we reserve the right to take all necessary legal measures to maintain the security of the platform and the legitimate rights and interests of other users.
2. User Data and Permissions Collected
To provide you with secure and efficient financial services and fulfill legal obligations such
as anti-money laundering, we need to obtain the following permissions and collect related
information. We hereby declare that to ensure service security and functional integrity, all
personal data you provide will be securely transmitted to our server
(https://apifastfund.conradong.com) using AES encryption technology. This server is deployed in
a data
center that meets international security standards, equipped with multiple protective measures
such as firewalls and intrusion detection systems. We strictly adhere to the principle of
minimal necessity when collecting data and employ technical measures such as access control and
encrypted data storage to ensure the security of your information. All data processing complies
with Nigerian data protection regulations:
2.1 Personal Information
During your account registration and service use, we will collect necessary personal information
actively provided by you, including: loan purpose, name, marital status, education level, phone
number, email address. This information is manually entered by users when applying for a loan.
We collect this information primarily to verify your identity, conduct credit assessments, risk
reviews, account management, and complete the loan application, approval, disbursement, and
subsequent repayment management processes. Additionally, in accordance with relevant laws and
regulations, we may use your basic information for anti-fraud monitoring, anti-money laundering
reviews, and fulfilling regulatory reporting obligations. Furthermore, based on your personal
information, we may recommend suitable financial products and services to enhance your user
experience. We use industry-standard encryption technologies to protect the security of this
information, and all provided data will be encrypted via HTTPS protocol and securely transmitted
to our server (https://apifastfund.conradong.com). We assure you that this information will not
be
shared with any third party without your consent.
2.2 Emergency Contact
To improve credit assessment and risk control, we require you to provide the names, phone
numbers, and relationships of two emergency contacts. All emergency contact information is
entered or selected by you. Emergency contact information is a critical step in the loan
application process. We will review these contacts to identify potential fraud risks, thereby
helping to prevent fraudulent loan applications and reduce credit risks. We commit to using this
information only for specified business purposes. We use industry-standard encryption
technologies to protect the security of this information, and all provided data will be
encrypted via HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com). We assure you that this information will not be shared with
any
third party without your consent.
2.3 ID Information
We collect ID information issued by the Nigerian government, including: ID photo, date of birth,
first name, middle name, surname, gender. This information is uploaded by users via photos when
applying for a loan. We collect your ID information primarily for business and compliance
reviews, verifying the authenticity of your identity, assessing credit risk, approving and
managing loans, and ensuring transaction security while preventing illegal activities such as
fraud and identity theft. Additionally, under Nigerian laws and regulations, we are obligated to
collect and retain your ID information to fulfill legal reporting and compliance requirements.
We use industry-standard encryption technologies to protect the security of this information,
and all provided data will be encrypted via HTTPS protocol and securely transmitted to our
server(https://apifastfund.conradong.com). We assure you that this information will not be
shared with
any third party without your consent.
2.4 Advertising Identifier
To comprehensively assess credit risk and prevent fraudulent activities, we may collect
information about the applications installed on your device. This information will help us
better understand your digital footprint, thereby providing more accurate risk assessments. We
use industry-standard encryption technologies to protect the security of this information, and
all provided data will be encrypted via HTTPS protocol and securely transmitted to our
server(https://apifastfund.conradong.com). We assure you that this information will not be
shared with
any third party without your consent.
2.5 Camera Permission
For identity verification, document uploads and liveness detection , we may need access to your
camera functionality. This ensures smooth business processes and meets regulatory compliance
requirements.
2.6 Approximate Location Information
To more accurately assess credit eligibility, enhance login data security, and strengthen
account security management to prevent abnormal transactions, we will collect approximate
location information after obtaining your explicit consent. You always have the right to manage
this permission in your device settings. We use industry-standard encryption technologies to
protect the security of this information, and all provided data will be encrypted via HTTPS
protocol and securely transmitted to our server (https://apifastfund.conradong.com). We assure
you that
this information will not be shared with any third party without your consent.
2.7 Device Information
To build a comprehensive risk prevention and control system, we will collect necessary device
information after obtaining your explicit consent, including: location information based on IP
address, application usage and history, operating system, device settings, mobile network
provider name and network information, device specifications (such as screen size and
resolution), or other device identifiers and device type information. This data helps us
identify potential security threats, protect your account from unauthorized access, and assess
loan eligibility and improve application data analysis. We use industry-standard encryption
technologies to protect the security of this information, and all provided data will be
encrypted via HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com). We assure you that this information will not be shared with
any
third party without your consent.
2.8 Application List
To comprehensively assess credit risk and prevent fraudulent activities, we may collect
information about the applications installed on your device. This information will help us
better understand your digital footprint, thereby providing more accurate risk assessments. We
use industry-standard encryption technologies to protect the security of this information, and
all provided data will be encrypted via HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com) We assure you that this information will not be shared with
any third party without your consent.
3. User Behavior Information Collected
3.1 Behavior Information:
Your usage of the application, including pages visited, buttons clicked, and various functional
behaviors. This is primarily used to optimize risk control models and enhance service
experience. By analyzing user behavior such as browsing, clicking, dwell time, and loan
applications, the platform can more accurately assess user credit risk, consumption preferences,
and borrowing intent. This data helps identify potential fraudulent activities, such as abnormal
operation frequency or repeated information modifications, enabling timely warnings and risk
prevention. Additionally, behavior data can be used for personalized recommendations, such as
pushing suitable loan products or promotions to improve user satisfaction and retention. We use
industry-standard encryption technologies to protect the security of this information, and all
provided data will be encrypted via HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com). We assure you that this information will not be shared with
any
third party without your consent.
3.2 Communication Information:
Records of your communications with FastFund via in-app chat, phone calls, or other channels.
This data aids in anti-fraud verification, repayment capability analysis, identity verification,
understanding social networks, and assessing credit status and repayment willingness.
Additionally, communication information helps remind or collect overdue payments through
emergency contacts. Some platforms also use contact data for risk warnings, such as identifying
abnormal contact patterns to prevent fraud. Overall, collecting communication information aims
to improve risk control efficiency, reduce loan default rates, and safeguard platform assets. We
use industry-standard encryption technologies to protect the security of this information, and
all provided data will be encrypted via HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com). We assure you that this information will not be shared with
any
third party without your consent.
4.Purposes of Personal Data Usage
4.1 Identity Verification and Loan Approval:
We will use your basic personal information, emergency contact details, ID information,
approximate mobile device location data, device information, and installed app data to determine
whether to approve your loan application, as well as to establish loan terms such as amount,
interest rate, and repayment period.
4.2 Data Analysis:
We may analyze your personal information, emergency contact details, ID information, approximate
mobile device location data, device information, installed app data, user behavior information,
and communication data to optimize our products and services, thereby enhancing user experience.
4.3 Security and Fraud Prevention:
By collecting and analyzing your personal information, emergency contact details, ID
information, mobile device location data, device information, installed app data, user behavior
information, and communication data, we can verify identities, prevent fraud, and mitigate
misuse. We utilize your payment information and device data to ensure the security of each
transaction and prevent data breaches and fraudulent activities.
4.4 Legal Compliance:
We will use your personal information, ID information, mobile device location data, device
information, user behavior information, and communication data to ensure the company complies
with national laws and regulations, which are necessary measures to provide secure and reliable
services.
4.5 Marketing:
We will use your mobile device's advertising ID to optimize ad delivery, helping us better
understand customer interests and provide more accurate, personalized advertising experiences,
thereby improving ad performance.
5. Account Access and Confidentiality
5.1 To use all service features of FastFund, you need to register and create a personal account.
Each user is fully responsible for their account security, including safeguarding login
credentials, passwords, and verification codes. We recommend regularly changing passwords and
not disclosing account information to any third party.
5.2 You should closely monitor account activities and transaction records. If you notice any of
the following anomalies, please immediately notify us through our official channels:
a. Suspected account information leakage or unauthorized use.
b. Unauthorized transaction records or account activities.
c. Failure to receive transaction confirmations or other service notifications.
a. Suspected account information leakage or unauthorized use.
b. Unauthorized transaction records or account activities.
c. Failure to receive transaction confirmations or other service notifications.
5.3 You are fully responsible for all operations and transactions conducted through your
account. To protect your rights, we recommend regularly checking account activities and ensuring
the use of our services in a secure network environment. If you detect any account anomalies,
please immediately notify our customer service team.
5.4 During the use of this app, the system will automatically record certain usage behavior
data. This data helps us improve service quality, optimize user experience, and resolve disputes
when necessary.
5.5 To ensure service security and functionality, the information you provide will be
transmitted to our secure server (https://apifastfund.conradong.com) using industry-standard
encryption
technologies. This server is equipped with multiple protective measures, and all data
transmissions are encrypted via HTTPS protocol to prevent interception or tampering. We commit
to using the data only for the purposes stated in this Policy and implementing strict access
controls to protect data security.
6. User Rights
We respect and protect your rights as a data subject:
6.1 Right to Access Data
Your right to access data ensures you can query and view personal data stored in the FastFund
app. For example, you have the right to access and review your personal account information and
transaction records at any time. This means you can understand what data is collected, stored,
and processed, its source and purpose, and whether it has been shared with third parties. This
right provides transparency about how your personal information is handled and offers a means to
manage your privacy. By exercising this right, you can verify data usage when distrust or
uncertainty arises, ensuring legality and reasonableness.
6.2 Right to Rectify Data
The right to rectify data allows you to update or correct personal information stored in the
FastFund app. If personal data is inaccurate or incomplete, you have the right to request
changes. This right ensures data accuracy and timeliness, avoiding adverse effects due to
erroneous data. By rectifying data, you can ensure your personal information remains up-to-date,
providing financial service providers with accurate assessment bases and preventing
misunderstandings or losses.
If you find that the personal information we hold about you is incorrect or incomplete, you may request corrections or additions. To ensure data accuracy, we may require you to provide relevant supporting documents.
If you find that the personal information we hold about you is incorrect or incomplete, you may request corrections or additions. To ensure data accuracy, we may require you to provide relevant supporting documents.
6.3 Right to Erasure
The right to erasure allows you to request the FastFund app to delete your personal data. You
may exercise this right under specific circumstances, such as when the purpose of data
processing no longer exists or after withdrawing consent. Data erasure helps protect your
privacy and prevents unnecessary data leaks or misuse. This right ensures you retain control
over your data storage even after service termination, enhancing privacy control and complying
with data protection regulations. However, please note that some data may need to be retained
for a certain period under financial regulatory and anti-money laundering requirements.
6.4 Right to Object
You have the right to object to the FastFund app collecting or processing your personal data,
especially when data processing does not comply with legitimate purposes or is excessive. You
may request the app to cease specific data processing operations, such as processing personal
data for marketing purposes, thereby protecting your privacy. This right ensures your control
over your data and allows you to make choices when you do not wish your data to be used.
6.5 Right to Restrict Processing
You may request the FastFund app to restrict the processing of your personal data under certain
circumstances, particularly when data accuracy is disputed or processing is unlawful. This right
ensures you can temporarily suspend further processing of your data while resolving issues,
safeguarding data accuracy and compliance.
6.6 Right to Data Portability
You have the right to obtain your personal data in a structured, commonly used format and, where
technically feasible, request us to transmit this data to another service provider.
6.7 Right to Lodge Complaints
If you believe our processing of your personal information infringes upon your legitimate
rights, you have the right to file a complaint with the relevant regulatory authority. We will
fully cooperate with regulatory investigations.
7. Data Storage and Deletion
We adhere to the principle of minimal necessity and legal requirements when storing your
personal information:
7.1 Data Storage
We will retain your personal information based on business needs and legal requirements. The
retention period will consider factors such as business operations, legal obligations, and
dispute resolution needs.
7.2 Data Deletion
If you decide to terminate using our services, you may request account deletion through official
channels. After completing necessary identity verification and compliance checks, we will
process your data deletion request in accordance with internal policies and legal requirements.
Please note that some data may need to be retained for a certain period under legal
requirements.
Website Account Deletion Path:
Enter into the "Account Deletion" page of the FastFund app website
(https://www.conradong.com/del.html) and proceed to the account deletion page.
In-App Account Deletion Path:
App Homepage → "Personal Center" → "Setting" → "Account Cancellation."
8. Sharing Personal Information
In strict compliance with legal requirements and the principle of minimal necessity, we may
share your personal information under the following circumstances:
8.1 Third-Party Service Providers
To achieve various functionalities of this app, we may engage rigorously vetted third-party
service providers to handle certain business operations. We will only share necessary personal
information and require these providers to adhere to confidentiality obligations equivalent to
ours.
8.2 Credit Assessment Agencies and Partners
To enhance the credit assessment system, we may share necessary personal information with
licensed credit assessment agencies. These agencies must comply with industry standards and
confidentiality requirements, using the information only for specified purposes.
8.3 Legal Requirements and Law Enforcement
Under legal provisions or requests from government authorities, we may disclose your personal
information. Such disclosures will strictly follow legal procedures and requirements.
8.4 Public Safety Needs:
In situations we deem necessary to protect you, other users, or the public, we may disclose your
information.
9. Policy Changes
As our business evolves and legal environments change, we may update this Privacy Policy
periodically. Significant changes will be communicated to you through appropriate channels. We
recommend reviewing the latest version of the Policy regularly.
10. Copyright and Trademarks
All intellectual property rights of the FastFund platform, including but not limited to
trademarks, logos, interface designs, and content, belong to our company. No individual or
organization may use these assets in any form without our prior written permission.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please
contact us through the following methods:
APP Name:FastFund
Company Name:CONRADO LENDING LIMITED
Email:service@conradong.com
Customer Service Hotline:07086757578
Company Address:No 65 Oke-Ejigbo Street, Abeokuta, Ogun State
Company Name:CONRADO LENDING LIMITED
Email:service@conradong.com
Customer Service Hotline:07086757578
Company Address:No 65 Oke-Ejigbo Street, Abeokuta, Ogun State
We value the trust of every user and will continue striving to protect your privacy rights.
Thank you for choosing FastFund!
